Here are the most Frequently Asked Questions. And yes, we gave a little more detailed answers than the one above.
| What is Exchange and Hosted Exchange? |
| Why should I use deXaweb.com Hosted Exchange versus my own server? |
| What happens when a new version of Microsoft Exchange is released, will I have to pay to upgrade? |
What happens when a new version of Microsoft Outlook is released? |
Does deXaweb.com Hosted Exchange include Anti-Virus filtering? |
Does deXaweb.com Hosted Exchange include Anti-Spam filtering? |
What is the largest email I can send? |
Can I use the Microsoft Exchange Assistant with deXaweb.com Hosted Exchange? |
What type of Microsoft Exchange deployment does deXaweb.com Hosted Exchange have? |
Can I use my Apple iPad, iPhone? |
Can I use my RIM Blackberry? |
Can I use my Android phone and/or tablet? |
Can I keep my same email address? |
Why should I use deXaweb.com Hosted Exchange? |
Which is cheaper deXaweb.com Hosted Exchange or my own server? |
How do I migrate to deXaweb.com Hosted Exchange? Will I lose email? |
How long does it take to setup a deXaweb.com Hosted Exchange account? |
| Can someone help migrate my organization to deXaweb.com Hosted Exchange? |
Email is vital to me and my organization will your deXaweb.com Hosted Exchange always be available? |
What happens if my Internet goes out? How will I get my email? |
Is an annual contract required for deXaweb.com Hosted Exchange? |
Does deXaweb.com Hosted Exchange have webmail? |
Does deXaweb.com Hosted Exchange support all the latest features of Microsoft Exchange Server? |
Can I have some employees with deXaweb.com Hosted Exchange and others with normal POP3 accounts? |
Is it easy to setup Microsoft Outlook for deXaweb.com Hosted Exchange? |
| Is it easy to setup mobile devices for deXaweb.com Hosted Exchange? |
Can I import all my current Microsoft Outlook email, contacts, calendar, etc. into deXaweb.com Hosted Exchange? |
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What is Exchange and Hosted Exchange?
Exchange refers to Microsoft Exchange. It is an e-mail-based collaborative communications server. The major features consist of e-mail, calendaring, contacts, and tasks. It works with Microsoft Outlook on PC and Mac, and provides wireless synchronization of email, calendar, contacts with major mobile devices like RIM Blackberry, Apple iPhone & iPad, and Android, as well as has web browser-based access (webmail), and support for data storage. You can also use it for collaboration, such as calendar and contact sharing, meeting scheduling, and more. An Exchange implementation is very expensive to purchase, install, and maintain.
Hosted Exchange on the other hand, provides all of the features above, but instead of having the high expense to purchase, install, and maintain, we here at deXaweb.com have done all of that for you. You get all the features of Microsoft Exchange, as well as a copy of Microsoft Outlook 2010 for PC or Mac Outlook 2011, without all the expense. deXaweb.com Hosted Exchange makes Microsoft Exchange accessible and affordable for any business or individual.
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Why should I use deXaweb.com Hosted Exchange versus my own server?
No up front costs, FREE upgrades, FAST deployment, Redundant & Reliable, Backed by our years of experience in the industy. See more reasons here at Benefits page. |
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What happens when a new version of Microsoft Exchange is released, will I have to pay to upgrade?
No, deXaweb.com always has the latest versions and the best thing is... it's FREE! A great feature of Hosted Exchange is you never have to worry about upgrades. When Microsoft releases new version you get upgraded at no additional cost! |
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What happens when a new version of Microsoft Outlook is released?
As long as you are a deXaweb.com Hosted Exchange customer you are entitled to latest version of Microsoft Outlook at no additional charge. |
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Does deXaweb.com Hosted Exchange include Anti-Virus filtering?
Absolutely! deXaweb Hosted Exchange uses GFI MailSecurity to protect you from virus threats via email. You’ll never have to pay licensing and update fees for server email anti-virus again. |
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Does deXaweb.com Hosted Exchange include Anti-Spam filtering?
Absolutely! deXaweb Hosted Exchange uses GFI MailEssentials to protect you from SPAM. You’ll never have to pay licensing and update fees for server email anti-spam again. |
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What is the largest email I can send?
250MB! That is huge! |
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Can I use the Microsoft Exchange Assistant with deXaweb.com Hosted Exchange?
Yes! Use the Microsoft Exchange assistant to setup Out of Office replies, answer meeting requests, and more! Use it to work even when you aren’t available. |
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What type of Microsoft Exchange deployment does deXaweb.com Hosted Exchange have?
deXaweb uses the latest technologies to provide a redundant, highly available, secure solution for Hosted Exchange. We deploy Microsoft Database Availability Group technology to ensure your email is hosted on multiple servers with automatic failover. We have redundant client access servers that host your HTTPS (RPC over HTTPS), Outlook Web Access, and ActiveSync connections. We have highly sophisticated hardware load-balancers that ensure you always have access to your email. These devices are also used to speed the encryption processing so you have the fastest access to your email. In addition we use stateful hardware firewalls to protect your data against malicious attacks. |
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Can I use my Apple iPad, iPhone?
ABSOLUTELY! Both Apple iPhone and iPad use Microsoft ActiveSync technology to keep you in complete synchronization with your account. Any email you send or delete is automatically synchronized to your mailbox. Any meeting you schedule is updated instantly to your Exchange calendar. If you edit a contact during a meeting that will be updated automatically to your computer and any other device you have configured for your account. |
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Can I use my RIM Blackberry?
ABSOLUTELY! deXaweb.com Hosted Exchange includes Blackberry Enterprise Server (BES) service for FREE, to keep you in complete synchronization with your account. Any email you send or delete is automatically synchronized to your mailbox. Any meeting you schedule is updated instantly to your Exchange calendar. If you edit a contact during a meeting that will be updated automatically to your computer and any other device you have configured for your account. |
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Can I use my Android phone and/or tablet?
Yes, Android devices use Microsoft ActiveSync technology to keep in complete synchronization with your account. Any email you send or delete is automatically synchronized to your mailbox. Any meeting you schedule is updated instantly to your Exchange calendar. If you edit a contact during a meeting that will be updated automatically to your computer and any other device you have configured for your account. |
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Can I keep my same email address?
If you have your own domain name, it can be seamlessly migrated to deXaweb Hosted Exchange without any changes to your email addresses. You can also forward other email accounts you have to your Hosted Exchange account. |
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Why should I use deXaweb.com Hosted Exchange?
There are many benefits to deXaweb.com Hosted Exchange, including synchronization across multiple devices, contact and calendar sharing, reduced cost, and much more. Check out our benefits page for more details. |
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Which is cheaper deXaweb.com Hosted Exchange or my own server?
For small to medium size organizations (less than 100 mailboxes) deXaweb.com Hosted Exchange provides an Enterprise solution for a low monthly price. With no upfront investment or ongoing maintenance cost deXaweb.com Hosted Exchange provides a significant cost savings over hosting your own server. |
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How do I migrate to deXaweb.com Hosted Exchange? Will I lose email?
The great support team at deXaweb.com will help you migrate your email without any loss email or downtime. We can even help you import your old messages into your hosted exchange account. |
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How long does it take to setup a deXaweb.com Hosted Exchange account?
You can sign up for your deXaweb.com Hosted Exchange account online and have your account up and running in minutes. Depending on your current domain configuration some DNS changes may take upto 24 hours to propagate across the internet. |
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Can someone help migrate my organization to deXaweb.com Hosted Exchange?
Absolutely! Whether you are migrating from an on-premises exchange server, converting from a pop3 account, or setting up a new domain the support team at deXaweb.com is standing by ready to help setup your email clients, mobile devices, import your existing mail, contacts, and calendars, or answer any questions you have about deXaweb.com hosted exchange. |
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Email is vital to me & my organization will deXaweb.com Hosted Exchange always be available?
Your deXaweb.com Hosted Exchange account comes with a 99.999% uptime guarantee. At deXaweb.com we use the latest in high available technologies to make sure your data is available when and where you need it. deXaweb.com uses a cluster of servers and hardware load balancing technologies to make sure your data is safe, secure, and always available. |
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What happens if my Internet goes out? How will I get my email?
If you have a mobile device it will continue to synchronize with our Hosted Exchange servers. If you have access to an alternate Internet source you can always check your email on the web. Microsoft Outlook also offers advanced caching features. So that you can continue to work while you are offline. Once your connection is reestablished Outlook will automatically reconnect and synchronize any changes you made and download all email during the time you were offline. |
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Is an annual contract required for deXaweb.com Hosted Exchange?
NO contracts are required. You can add and remove mailboxes quickly and easily as your business needs change. |
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Does deXaweb.com Hosted Exchange have webmail?
Yes, you have full access to Microsoft Outlook Web Access (OWA) service. Access it here: https://mail.e.dexaweb.com/ |
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Does deXaweb.com Hosted Exchange support all the latest features of Exchange Server?
Yes, we have full Microsoft Exchange Server support with the latest Service Packs so you get the most advanced features available. |
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Can I have some employees with deXaweb.com Hosted Exchange and others with normal POP3 accounts?
Yes, we can help you create a solution that fits your need and your business. |
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Is it easy to setup Outlook for deXaweb.com Hosted Exchange?
Yes, we use Microsoft Exchange Autodiscover technology so that all you have to do is enter your email address and password in to Microsoft Outlook. If you have any issues our Support team will gladly assist you in completing the setup. |
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Is it easy to setup mobile devices for deXaweb Hosted Exchange?
Yes! Most devices only require you to enter your email address and password, then the rest is done for you. But don't worry, our industry leading deXaweb.com support team is here to help. |
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Can I import all my current Microsoft Outlook email, contacts, calendar, etc. into deXaweb Hosted Exchange?
Yes, it is a simple process to import your previous Microsoft Outlook data into your new deXaweb.com Hosted Exchange account. |
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